Cancellation Request

  • This cancellation request forms is only applicable to booking made through Wink's official website or social media pages, email, phone-in and walk-in.
  • For indirect bookings (i.e. Agoda,, etc), kindly refer to your respective booking sites for cancellation request.
  • Please refer to the Policy page for complete and up-to-date cancellation terms and conditions.
  • Once we receive your cancellation request, we will go ahead to process it accordingly as per policy, and send you a cancellation email which you have provided to us.
  • Should you not receive the cancellation email after 12 hours, kindly please contact us again.